Refund Policy

Last updated: August 2, 2026 · Operated by OESTEDIGITAL SRL

What is covered

The only charge in the service is the recovery of an expired file (one-time payment, see pricing in the Terms).

• Full refund if you paid for a recovery and the file cannot be downloaded due to an error in our system. Contact us within 14 days of the payment, including the file link.
• Once the recovered file has been successfully downloaded, the service is considered delivered and no refund applies, except for the error case above.
• Refunds are issued to the original payment method, typically within 5–10 business days depending on the processor.

How to request it

Email napdf.es@gmail.com with the file link (napdf.com/d/…) and your purchase receipt. We reply within 72 business hours.

Cancellation

There are no subscriptions to cancel: each recovery is a one-time payment with no recurring charges.